Privacy Policy

Last updated: March 2026

This Privacy Policy explains how CatalogIQ ("the App", "we", "our") collects, uses, and protects information when merchants install or use the App within their Shopify store.

Information We Collect

Shop Information

When you install the App, Shopify provides store metadata such as your shop domain, contact email, and access tokens required for secure API communication.

Product and Variant Data

To deliver catalog management features, we process product and variant information, including titles, SKUs, inventory, pricing, metafields, and related metadata.

Operational Logs

The App records activity such as bulk edits, sync jobs, and visibility updates to provide transparency and troubleshooting support.

Webhook Data

Shopify sends updates when products or inventory change. These events allow the App to keep your catalog synchronized.

How We Use Your Information

• Displaying and managing your product catalog
• Executing bulk edits and metafield updates
• Maintaining accurate data through sync jobs
• Supporting visibility automation via Shopify Flow
• Providing activity logs and operational insights

We do not sell or share your data for advertising.

Data Storage and Security

CatalogIQ uses AWS services including DynamoDB, Lambda, and KMS encryption. All communication occurs over HTTPS, and access tokens are encrypted at rest.

Data Retention

Data is retained only as long as necessary. Cached catalog data expires automatically. When you uninstall the App, Shopify revokes our access token and we remove stored data within a reasonable timeframe.

Your Rights

You may request data deletion or a summary of stored information by contacting us at support@catalogiq.io.

Changes to This Policy

Updates may occur periodically. The "Last updated" date reflects the most recent revision.

Contact

For privacy inquiries, email: support@catalogiq.io